State of Work: The Coming Impact of Automation on New York
Millions of jobs in New York State will feel the effects of automation in the coming decades. These jobs are not necessarily disappearing, but they are transforming, as artificial intelligence, machine learning, and advanced robotics tackle more roles in the workplace. Policymakers should act now to help New Yorkers prepare for the changes that are coming to the world of work.
The Automatability of New York State's 20 Largest Jobs
Occupation
Automation Potential
Workers
Median Salary
Job Growth (2014-2024)
Retail Salespersons
46.8%
324,170
$22,300
10.3%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
53.6%
214,520
$39,660
10.0%
Janitors and Cleaners, Except Maids and Housekeeping Cleaners
22.4%
211,280
$29,890
14.5%
Office Clerks, General
61.5%
197,740
$31,770
8.3%
Cashiers
48.6%
192,630
$20,180
2.2%
Home Health Aides
10.8%
190,490
$23,930
45.3%
Registered Nurses
28.9%
189,840
$81,400
17.1%
Personal Care Aides
23.6%
174,700
$24,460
31.1%
General and Operations Managers
22.8%
165,860
$124,970
17.1%
Customer Service Representatives
29.3%
160,050
$36,890
14.0%
Combined Food Preparation and Serving Workers, Including Fast Food
86.7%
154,570
$20,490
28.5%
Waiters and Waitresses
76.9%
151,380
$23,370
12.4%
Teacher Assistants
19.9%
131,800
$26,910
8.1%
Accountants and Auditors
12.2%
124,740
$82,090
21.4%
Bookkeeping, Accounting, and Auditing Clerks
85.6%
123,720
$43,020
-1.7%
First-Line Supervisors of Office and Administrative Support Workers
22.1%
119,090
$63,450
13.7%
Security Guards
39.4%
114,180
$30,700
16.7%
Stock Clerks and Order Fillers
86.4%
111,940
$23,670
9.1%
Laborers and Freight, Stock, and Material Movers, Hand
6.7%
110,190
$26,890
12.1%
Maintenance and Repair Workers, General
25.2%
106,260
$42,770
15.0%
The 20 Largest Highly Automatable Occupations in New York State
Occupation
Automation Potential
Workers
Median Salary
Job Growth
Combined Food Preparation and Serving Workers, Including Fast Food
86.7%
154,570
$20,490
28.5%
Bookkeeping, Accounting, and Auditing Clerks
85.6%
123,720
$43,020
-1.7%
Stock Clerks and Order Fillers
86.4%
111,940
$23,670
9.1%
Cooks, Restaurant
84.0%
65,330
$27,120
25.9%
Food Preparation Workers
91.4%
63,850
$23,030
15.9%
Heavy and Tractor-Trailer Truck Drivers
81.4%
60,850
$46,560
14.1%
Billing and Posting Clerks
87.6%
35,160
$40,500
19.5%
Dishwashers
85.6%
33,570
$20,930
5.5%
Dining Room and Cafeteria Attendants and Bartender Helpers
86.2%
32,530
$20,550
24.0%
Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
88.1%
30,790
$21,040
22.3%
Driver/Sales Workers
81.4%
23,400
$21,230
16.9%
Painters, Construction and Maintenance
89.8%
21,250
$47,240
18.3%
Bus Drivers, Transit and Intercity
85.4%
21,160
$58,510
16.7%
Word Processors and Typists
90.4%
17,410
$39,740
-13.7%
Cooks, Institution and Cafeteria
90.0%
16,680
$31,910
16.0%
Laundry and Dry-Cleaning Workers
89.1%
16,370
$20,700
6.4%
Cooks, Fast Food
88.5%
16,250
$20,600
1.0%
Industrial Truck and Tractor Operators
91.7%
14,890
$37,820
13.1%
Packaging and Filling Machine Operators and Tenders
100.0%
14,880
$28,220
13.4%
Data Entry Keyers
86.4%
13,570
$33,270
1.2%
The 20 Largest Least Automatable Occupations in New York State
Occupation
Automation Potential
Workers
Median Salary
Job Growth
Home Health Aides
11%
190,490
$23,930
45.3%
Teacher Assistants
20%
131,800
$26,910
8.1%
Accountants and Auditors
12%
124,740
$82,090
21.4%
Laborers and Freight, Stock, and Material Movers, Hand
7%
110,190
$26,890
12.1%
Elementary School Teachers, Except Special Education
15%
81,290
$75,900
3.5%
Maids and Housekeeping Cleaners
18%
69,730
$28,390
15.9%
Secondary School Teachers, Except Special and Career/Technical Education
20%
67,230
$78,810
3.4%
Childcare Workers
19%
64,260
$27,400
10.9%
Market Research Analysts and Marketing Specialists
13%
60,130
$73,480
26.4%
Landscaping and Groundskeeping Workers
9%
58,580
$30,850
6.9%
Software Developers, Applications
8%
52,730
$108,680
29.3%
Financial Analysts
11%
50,790
$103,920
12.6%
Licensed Practical and Licensed Vocational Nurses
16%
49,250
$47,420
18.1%
Police and Sheriff's Patrol Officers
19%
49,190
$73,310
6.3%
Management Analysts
4%
48,600
$93,630
22.2%
Substitute Teachers
20%
47,680
$33,080
3.6%
Preschool Teachers, Except Special Education
8%
43,690
$32,550
7.3%
Personal Financial Advisors
12%
36,320
$134,980
25.2%
First-Line Supervisors of Non-Retail Sales Workers
20%
32,970
$100,370
6.6%
Health Specialties Teachers, Postsecondary
17%
32,220
$108,830
25.3%
This report is a publication of the Middle Class Jobs Project, a research initiative made possible by the generous support of Fisher Brothers and Winston C. Fisher.
General operating support for the Center for an Urban Future is provided by The Clark Foundation, the Bernard F. and Alva B. Gimbel Foundation, and Altman Foundation.
"State of Work" was researched and written by Matt A.V. Chaban. Edited by Eli Dvorkin and Jonathan Bowles.
Center for an Urban Future (CUF) is an independent, nonprofit think tank that generates innovative policies to create jobs, reduce inequality and help lower income New Yorkers climb into the middle class. For 20 years, CUF has published accessible, data-driven reports on ways to grow and diversify the economy and expand opportunity that are anchored in rigorous research, not preconceived notions about outcome. Our work has been a powerful catalyst for policy change in New York City and serves as an invaluable resource for government officials, community groups, nonprofit practitioners and business leaders as they advocate for and implement policies to address some of New York’s biggest challenges and opportunities.
The Chief-Leader,
by Crystal Lewis ,
November 18, 2019
This report is a publication of the Middle Class Jobs Project, a research initiative made possible by the generous support of Fisher Brothers and Winston C. Fisher.